URGENT CORONAVIRUS UPDATE
CHANGE TO OUR NORMAL PROCESSES
DUE TO GOVERNMENT GUIDELINES ON COVID-19, PLEASE BE ADVISED THAT THE PRACTICE IS NO LONGER MAKING PRE-BOOKABLE ROUTINE APPOINTMENTS.
IF YOU FEEL YOU NEED TO BE SEEN, PLEASE DO NOT ATTEND THE PRACTICE. INSTEAD, CALL US AND YOUR SYMPTOMS WILL BE TRIAGED.
AN APPOINTMENT WILL THEN EITHER BE MADE FOR YOU OR YOU WILL RECEIVE A TELEPHONE CALL FROM A CLINICIAN.
WE ALSO ADVISE THAT THERE WILL BE NO FACE-TO-FACE RECEPTION SERVICE AT THE PRACTICE. IF YOU NEED TO SPEAK TO A MEMBER OF OUR TEAM, PLEASE TELEPHONE THE PRACTICE.
PRESCRIPTIONS WILL BE SENT ELECTRONICALLY TO YOUR NOMINATED PHARMACY OR WILL BE COLLECTED BY YOUR LOCAL PHARMACY.
OUR PRIORITY IS TO PROTECT OUR PATIENTS AND STAFF AND WE THANK YOU FOR YOUR UNDERSTANDING AND PATIENCE IN THIS MATTER.
Due to stock shortages please bring your own hand sanitiser when coming to the surgery if possible.
If you have a spare stock of hand sanitiser that you could provide the surgery with it would be gratefully received. Thank you
Northfield Medical Centre requests that all patients attending for appointments wear face coverings.
Please contact the surgery by telephone for all appointment requests and queries, do not attend in person unless you have a pre-booked appointment. Our priority is to keep all patients and our staff safe.
Stay at home if you have coronavirus symptoms
Stay at home for if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
The latest information on symptoms of coronavirus can be found on nhs.uk/conditions/coronavirus-covid-19/
Despite recent media discussion on Facebook etc. guidance states that there is no need for asthmatics to have Rescue medication packs. The only group of patients requiring these is patients who have Chronic Obstructive Pulmonary Disease (COPD) with a breathless scale of 3 or greater. GPs at this time WILL NOT are issuing anyone outside of this group with rescue pack medication.
Further information can be found at:
Caring for People at Highest Clinical Risk from COVID-19
People falling into this highest clinical risk group include:
1. Solid organ transplant recipients
2. People with specific cancers:
• people with cancer and are having chemotherapy
• people with lung cancer and are having radical radiotherapy
• people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
• people having immunotherapy or other continuing antibody treatments for cancer
• people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
• people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs
3. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD
4. People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell)
5. People on immunosuppression therapies sufficient to significantly increase risk of infection
6. Women who are pregnant with significant heart disease, congenital or acquired
Patients within this group should have received a letter advising them to stay at home at all times and avoid all face-to-face contact for a period of at least 12 weeks. If you have not received this letter and feel you are within the above group, please let us know.
Where to go when in need of support during the COVID-19 pandemic
Highest Clinical Risk Group (For shielded patient in above highest clinical risk group)
- All patients at highest clinical risk who are shielding are asked to register to the Government Support This service provides access to food and medications whilst at home if needed.
- To access this, patients must be flagged as highest clinical risk by the central process, their GP or a hospital specialist.
- You can call the Government’s dedicated helpline on 0800 0288327.
Anyone in need (including those in the highest clinical risk group)
NHS Volunteer Responders:
You can submit a live referral for an individual that needs support or an NHS service that requires volunteers providing they meet the referring criteria at www.goodsamapp.org/NHSreferral or on 0808 196 3382.
Volunteers can provide:
(1) Check in and chat support – short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation (note, this is not mental health advice);
(2) Community support – collection of shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home;
(3) Patient Transport – transport to take patients home who are medically fit for discharge
Blaby Council Community Hub
- A dedicated webpage for people with online form for people to register themselves or a relative for help or to volunteer their time. If you want to volunteer or know any isolated individuals, visit http://www.blaby.gov.uk/community-hub to complete the form.
- A Helpline will be available which is 0116 275 0555 – anyone can ring this if they are vulnerable and have no other support or if they know of someone who needs help
- Practical support such as urgent food supplies, collection of medication and checking on/calling vulnerable people
- Signposting and connecting people to others in the district and ideas for ways to keep well during this difficult time, such as exercising at home and keeping connected
- A place for those who want to volunteer or help
- This service will prioritise those people who have no one else to help and who are the most vulnerable, for example over the age of 70, have an underlying health condition, families struggling to cope and those people who have received a letter from NHS England stating they are in a priority group.
Mental Health and Wellbeing
Public Health England have provided some guidance on looking after mental health and wellbeing during the COVID-19 pandemic
Employment and Financial Support
The government has provided advice on employment and financial support on their website: https://www.gov.uk/coronavirus
Please contact our reception team if you would like a referral to our social prescriber who can help you to access support that is available to you.
Welcome to Northfield Medical Centre
Welcome to the Northfield Medical Centre website. We serve the area of Leicestershire with a population of over 11500 patients.
Northfield Medical Centre has modern facilities, disabled facilities and car parking.
Northfield Medical Centre aspires to offer high quality holistic care to all our patients, involving them in the decisions that affect their health. We believe that the best possible care can be offered by working closely with all providers, both in the community and within the hospital setting.
As a training/teaching practice, we strive to provide excellent training for the GP's of tomorrow, helping them to understand that General Practice can offer so much.
We hope you find our website informative and helpful. If you would like to get in touch with feedback about the website, please visit the contact section for ways of getting in touch.
Access & Facilities
At Northfield Medical Centre reserved parking spaces for the disabled are marked near the front door and there is wheelchair access to the building at the front entrance.
Patient services are provided at ground floor level and a disabled patients' WC is provided near the front entrance. If access proves difficult to any of our patients we would be happy to consider any suggestions for improvement.
(Site updated 10/07/2020)